Comprehensive Fleet Issue Management

Track, prioritize, and resolve fleet issues quickly with our comprehensive issue management system. Reduce vehicle downtime, improve communication, and maintain detailed records of all fleet problems and their resolutions.

Issue tracking dashboard

Complete Issue Management Solution

Issue Tracking

Track all fleet issues from reporting to resolution with detailed documentation.

  • • Issue categorization
  • • Priority assignment
  • • Status tracking

Assignment & Escalation

Automatically assign issues to the right team members with escalation rules.

  • • Smart assignment
  • • Escalation workflows
  • • Team notifications

Communication Hub

Centralized communication with threaded discussions and updates.

  • • Threaded comments
  • • File attachments
  • • Email notifications

SLA Management

Set and monitor service level agreements with automatic alerts.

  • • SLA definitions
  • • Breach alerts
  • • Performance metrics

Resolution Tracking

Document solutions and build a knowledge base for future reference.

  • • Solution documentation
  • • Knowledge base
  • • Resolution templates

Analytics & Reporting

Analyze issue trends and team performance with detailed reports.

  • • Trend analysis
  • • Performance metrics
  • • Custom reports

Handle All Types of Fleet Issues

Mechanical Issues

High

Engine, transmission, brake problems

Electrical Problems

Medium

Battery, alternator, lighting issues

Safety Concerns

Critical

Brake failures, tire issues, safety equipment

Maintenance Overdue

Medium

Scheduled maintenance delays

Driver Reports

Variable

Driver-reported vehicle concerns

Compliance Issues

High

Inspection failures, permit problems

Issue Management Benefits

60%
Faster issue resolution
45%
Reduced downtime
80%
Better communication
95%
Issue tracking accuracy

Ready to Streamline Issue Management?

Reduce downtime and improve fleet reliability with FleetView's comprehensive issue management system.