Privacy Policy

1. Scope & Controller

This Policy applies to personal information processed by FleetView in connection with the Service. The data controller is [Company Legal Name], located at [Address]. For certain processing activities, we may act as a data processor on your behalf.

2. Information We Collect

• Account & Profile: name, email, phone, company, role.
• Usage & Device: IP address, identifiers, browser/device data, pages or features used.
• Operational: GPS and telematics data, vehicle and driver information submitted by you.
• Support & Communications: messages, chat logs, and content you send to us.
• Payment: billing details processed via our payment provider; we do not store full card data.

3. How We Use Information

• Provide, operate, and improve the Service and user experience.
• Secure the Service, prevent fraud/abuse, and troubleshoot issues.
• Communicate about updates, security, and support; send marketing where permitted.
• Comply with legal obligations and enforce agreements.

4. Legal Bases (EEA/UK)

Where GDPR/UK GDPR applies, we rely on one or more of the following legal bases: performance of a contract, legitimate interests (such as service improvement and security), consent (for certain marketing or cookies), and compliance with legal obligations.

5. Cookies & Tracking

We use cookies and similar technologies for authentication, preferences, analytics, and performance. You can manage cookies in your browser settings. Some features may not function properly without certain cookies.

6. How We Share Information

• Service Providers that process data on our behalf under contracts.
• Compliance & Safety for legal requests, rights protection, and preventing harm.
• Business Transfers in connection with mergers, acquisitions, or financing.
• We do not sell personal information.

7. Data Retention

We retain information for as long as necessary to provide the Service and for legitimate business or legal purposes, in line with our retention policies.

8. Security

We implement technical and organizational measures designed to protect information. However, no method of transmission or storage is completely secure.

9. International Transfers

Where data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or other mechanisms recognized by applicable law.

10. Your Rights

Subject to local law, you may have rights to access, correct, delete, or restrict processing of your personal data, to data portability, or to object to processing. Where we rely on consent, you may withdraw consent at any time.

To exercise your rights, contact us using the details below. You may also have the right to lodge a complaint with a supervisory authority.

11. Children’s Privacy

The Service is not directed to children under 16 (or as defined by local law). We do not knowingly collect personal information from children.

12. Automated Decision-Making

FleetView does not engage in automated decision-making that produces legal effects concerning you or significantly affects you in a similar way, without human involvement.

13. Changes to this Policy

We may update this Privacy Policy from time to time. We will indicate the latest effective date at the top. Material changes may be communicated through the Service.

14. Contact

Contact our privacy team at [privacy@yourcompany.com] or via the Contact page. Controller: [Company Legal Name], [Address].